• Helpline Number :
  • +91 89255 11777
$0

FAQ‘s

Partzrider is an online portal selling automotive spare parts of all Two wheeler, Car and Commercial vehicles. We are not a marketplace between sellers and buyers. We ourselves have been involved in auto parts distribution for over 80 years and now we have made the whole range of parts available online through Partzrider.com. Our aim is to provide genuine & Quality auto parts to end customers.

We have an exhaustive list of spare parts including Brake parts, Filters, Transmission parts, Suspension parts, Engine Parts, Electricals, Consumables, Bulbs, Accessories, etc.

Currently, we are selling aftermarket products only.

There are different ways to identify the correct part number. Details are below:

If you already know the part number, you can use the 'Search box' field directly and get it promptly.

If you know your Vehicle’s brand & model, use the ‘Search by Vehicle’ feature to refine the product results. This can help you locate the right part in a few clicks.

You can also find the part number, by using a category-wise search.

If you are confused about the part you need, or can’t find what you are looking for, or for any other query that you may have, Call or email us with no hesitation. We will resolve your query at the earliest.

Yes, we provide returns for products received in damaged or faulty condition. You can read our return policy through this link : https://partzrider.com/returns-and-exchange

You can choose to make the payment through any of the following:

  • Debit/Credit cards
  • Net banking
  • UPI (Google Pay, PhonePe, Paytm, BHIM, Amazon Pay, WhatsApp)
  • Wallet (Paytm)
  • Pay later (ICICI, LazyPay)

  • Click ‘Forgotten Password’ on the login page.
  • Enter your registered email ID then press ‘continue’ Button. You will receive mail with 6-digit password reset code.
  • Just enter the code and type your new Password.
  • Again enter the confirm Password.
  • Now your new password will be generated and use this for the next time login.

  • Once you've found the required part and are on the product page, click ‘Add to cart’ button to proceed to the cart page or "Buy Now" to move directly to the checkout page.
  • Add your shipping & billing address then select the payment type to place the order.

You can check the status of your order in the order summary section on both the Mobile app/website.

  • For Mobile App : Tap the ‘Order’ icon on the bottom side of your screen. You’ll be able to view your complete order details here.
  • For Website : Tap the ‘My Account’ icon on the top side of your screen and select ‘Your orders’ option. You’ll be able to view your complete order details here.

  • For Mobile App: Tap the ‘Order’ icon on the bottom side of your screen. You’ll be able to view your complete order details here.
  • Click the ‘View Details’ option to cancel a particular order.
  • Once you have clicked on the "Cancel Order" option, you will be prompted to select a reason for cancellation. After selecting the appropriate reason, click on the "Confirm" button to complete the cancellation process.
  • For Website: Tap the ‘My Account’ icon on the top side of your screen and select ‘Your orders’ option. You’ll be able to view your complete order details here.
  • Click the down arrow option to view a particular order.
  • Once you have clicked on the ‘Cancel Order’ option. You will be prompted to select a reason for cancellation. After selecting the appropriate reason, click on the ‘Confirm’ button to complete the cancellation process.

  • For Mobile App: Tap the ‘Order’ icon on the bottom side of your screen. You’ll be able to view your complete order details here.
  • Click the ‘View Details’ option to raise a Return/Replacement request.
  • Select ‘Return or Replace’ button for a particular item, then click ‘Return Item’ at the bottom of the screen. You will be prompted to select a reason for Return/Replacement. After selecting the appropriate reason, click on the "Confirm Return " button to complete the request.
  • For Website: Tap the ‘My Account’ icon on the top side of your screen and select ‘Your orders’ option. You’ll be able to view your complete order details here.
  • Click the down arrow option to view a particular order.
  • Select ‘Return or Replace" button for a particular item. You will be prompted to select a reason for Return/Replacement. After selecting the appropriate reason, click the ‘Submit’ button to complete the request.

You can also call us at +91-89255 11777 for any assistance on your general queries.